Impersonation Scams
Recover funds lost to an impersonation scam
If you’ve been misled into sending money to someone falsely claiming to represent a trusted organisation, you’re not alone. In many cases, it may still be possible to investigate the transaction and pursue recovery.
No upfront fees | Confidential assessment
Recover funds lost to an impersonation scam
If you’ve been misled into sending money to someone falsely claiming to represent a trusted organisation, you’re not alone. In many cases, it may still be possible to investigate the transaction and pursue recovery.
No upfront fees | Confidential assessment
How it works
A clear, structured approach to fund recovery
No upfront fees | Confidential assessment
Our team handles each stage of the recovery process with care and precision — from initial assessment through to resolution. There are no upfront fees, and you’ll always know where you stand.
What is an
Impersonation scam?
An impersonation scam occurs when fraudsters pose as a legitimate organisation or authority in order to gain your trust and extract money or sensitive information. This may involve pretending to represent a bank, government department, delivery company, utility provider, or another recognised service.
These scams often begin with unexpected contact — such as a phone call, text message, or email — designed to create urgency or concern.
In some cases, the fraudster may already know personal details, which can make the communication appear genuine and convincing.
Once trust is established, the objective is typically the same: to persuade you to transfer funds, disclose financial information, or take action that results in financial loss.
HOW TO SPOT AN IMPERSONATION SCAM
If any of the situations below apply to you, it may indicate that you were the victim of a scam or that key warning signs and risks were not properly identified or explained.
PRESSURE AND URGENCY
Fraudsters often create panic to rush you into acting quickly. Legitimate organisations will not pressure you to move money or respond immediately.
UNEXPECTED
CONTACT
Scams frequently begin with an unexpected call, message, or email. Be cautious if you are contacted without warning about a supposed issue.
REQUESTS FOR PAYMENT
Impersonation scams often involve demands to transfer money or pay fees. Genuine organisations will not ask for payments in this way.
REQUESTS FOR PERSONAL DETAILS
Scammers may ask for passwords, codes, or banking information. Trusted organisations will never request sensitive details unexpectedly.
INSTRUCTIONS TO KEEP IT SECRET
You may be told not to discuss the situation with anyone else. This tactic is used to prevent you from seeking advice or verification.
UNUSUAL PAYMENT METHODS
Requests for cryptocurrency, gift cards, or unusual transfers are a strong warning sign. These methods are commonly used to avoid traceability.
Key Warning Signs
Common types of Impersonation Scam
BANK IMPERSONATION
Fraudsters may pose as a bank and claim there is a security issue with your account. You may be instructed to move funds urgently, often under the guise of “protecting” your money.
POLICE IMPERSONATION
Scammers sometimes claim to be law enforcement and suggest an investigation is underway. These messages are designed to intimidate and pressure you into transferring funds or sharing details.
HMRC IMPERSONATION
Messages claiming unpaid tax, penalties, or unexpected rebates are a common tactic. The intent is to prompt immediate payment or extract sensitive financial information.
DELIVERY IMPERSONATION
You may receive a message about a missed delivery or unpaid fee. Once payment details are entered, they can be misused for further unauthorised transactions.
SERVICE PROVIDER IMPERSONATION
Fraudsters may pretend to be an internet or phone provider reporting a technical fault. Requests for access or downloads can allow them to compromise your device and data.
Common Fraud Structures
Specialist Claim Categories
Financial & Fraud Compensation Claims
Excellent
We value every customer and are committed to delivering 5-star service every time.
James Kantas
Tremont Legal provided fantastic support from start to finish. The team was professional, clear, and always kept me updated. I highly recommend their services.
Haydn Erkulis
The team was incredibly supportive throughout. They answered all my questions and guided me every step of the way. I’m very happy with the outcome.
Barry Ellis
I’m extremely happy with the service I received from the team. The team was very helpful in understanding my situation. Thank you again for the help.
What Our Clients Say
Client Testimonials
Tremont is a specialist claims management company focused on financial and scam-related claims. We support individuals who believe they were misled, misinformed, or treated unfairly — helping them understand their position and pursue appropriate redress
Frequently Asked Questions
Need More Information
We begin with a confidential eligibility review to understand what happened and whether your case may be suitable for investigation. If you decide to proceed, our specialist team will guide you through each stage of the process and keep you informed throughout.
There are no upfront fees, and you’ll always know what to expect before any action is taken.
An impersonation scam occurs when a fraudster pretends to be a trusted organisation or authority in order to gain your confidence. This may involve posing as a bank, government body, delivery company, or service provider to persuade you to transfer money or share sensitive information.
These scams are often carefully designed to appear genuine and create urgency.
Yes — in many cases, authorising a payment does not automatically prevent recovery. Impersonation scams often involve deception or pressure that can affect how responsibility is assessed.
Each case is reviewed on its individual circumstances, which is why an initial eligibility assessment is important.
