Privacy Policy
1. Introduction
This Privacy Policy explains how Redhawk Legal Ltd (trading as Tremont Legal) collects, uses, stores and protects your personal information.
By using our website (https://tremontlegal.co.uk) or engaging our services, you acknowledge this Privacy Policy.
Redhawk Legal Ltd is the data controller for the purposes of UK data protection law.
We comply with:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
- The Privacy and Electronic Communications Regulations 2003 (PECR)
Where applicable, we will also comply with EU GDPR requirements.
We are registered with the Information Commissioner’s Office (ICO) under registration number Z2263375.
2. Who We Are
Redhawk Legal Ltd
Company Number: 07240820
Registered Office: Clippers House, Clippers Quay, Salford, England, M50 3XPF
Redhawk Legal Ltd trades as Tremont Legal.
3. Information We Collect
We collect personal information necessary to assess, manage and progress claims or provide related services.
This may include:
- Full name and contact details
- Address and date of birth
- Financial information (including bank details where required)
- Pension, employment or investment information
- Identification documentation
- Communications and correspondence records
Where necessary and legally permitted, we may also process special category data (such as health or safeguarding information) where it is relevant to your claim or required to comply with legal obligations.
We only process special category data where a lawful basis applies.
4. How We Collect Information
We collect information through:
- Online enquiry forms
- Telephone calls and recorded conversations
- Email correspondence
- Written documentation
- Meetings (in person or virtual)
- Third parties where authorised
- Publicly available sources where appropriate
When you visit our website, we may collect technical data such as IP address, browser type and pages visited. This does not directly identify you unless you provide personal information.
5. How We Use Your Information
We use your personal data to:
- Assess and progress financial or scam-related claims
- Communicate with you regarding your enquiry or case
- Fulfil contractual obligations
- Comply with regulatory and legal requirements
- Maintain accurate records
- Improve our services
Our lawful bases for processing include:
Contract
Processing necessary to provide services you request.
Legal Obligation
Compliance with FCA, ICO and other regulatory requirements.
Legitimate Interests
Where processing is necessary for our legitimate business interests and does not override your rights.
Consent
Where required by law. You may withdraw consent at any time.
6. Referrals and Introducer Arrangements
Where appropriate and in your interests, we may refer your case to regulated legal professionals or specialist service providers.
In such circumstances:
- We will only share information necessary to assess or progress your claim
- We will ensure that any recipient is subject to confidentiality and data protection obligations
- We will not sell your personal data
Where an introducer fee applies, this will be disclosed separately in accordance with regulatory requirements.
7. Who We May Share Information With
We may share your information with:
- Regulated legal or professional advisers involved in your case
- Financial institutions or product providers relevant to your claim
- The Financial Ombudsman Service or compensation schemes
- Regulators or law enforcement authorities where required
- IT service providers and secure data hosting partners
- Professional advisers such as auditors or insurers
We require all third parties to respect the security and confidentiality of your data.
8. International Transfers
Your data is primarily processed within the UK.
Where service providers operate outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or alteration.
Although no method of transmission over the internet is entirely secure, we use secure systems and internal procedures to protect your information.
10. Data Retention
We retain personal data only for as long as necessary to fulfil contractual, regulatory and legal obligations.
In most cases, this will be up to seven years following the conclusion of a matter, unless a longer retention period is required by law.
11. Your Rights
Under data protection law, you have the right to:
- Be informed about how your data is used
- Access personal data we hold about you
- Request correction of inaccurate data
- Request restriction of processing
- Request erasure where applicable
- Object to processing in certain circumstances
- Request data portability
- Not be subject to solely automated decision-making
To exercise your rights, please contact us using the details below.
We will respond within one month.
If you are dissatisfied with our response, you may contact the Information Commissioner’s Office:
https://ico.org.uk
Telephone: 0303 123 1113
12. Cookies
Our website uses cookies and similar technologies to improve user experience and analyse website performance.
For full details of the cookies we use and how to manage your preferences, please refer to our separate Cookie Policy.
13. Contact Details
For questions about this Privacy Policy or to exercise your rights, please contact:
Data Protection Officer
Email: dpo@redhawklegal.co.uk
Last updated: 21/02/2026
